How Ahora increased online sales, 15% by SmartiREST
An eatry featuring mexican fare and a salsa bar with margaritas and other drinks. Near the Parliament of Canada and University of Ottawa.
Type:
Counter-service
Products Used:
1. Online ordering
2. QR tableside ordering and payment for groups
The Problem
Ahora Mexican Restaurant was voted the best Mexican restaurant in Ottawa from 2006 - 2011 and awareded the best Mexican restaurant by Top Choice Award every year since 2013.
Ahora Mexican Restaurant is close to the university of Ottawa, thus receives a high volume of orders from the students and staff. Ahora is a counter-service restaurant and customers order and pay for their food at a counter. Since they pick up their food, they usually don't tip.
Ahora Mexican Restaurant was looking for a solution to increase their revenue and an alternative online ordering system which is more modern looking and affordable.
The Solution
SmartiREST approached Ahora Mexican Restaurant to inquire about their interest in implementing QR tableside ordering since we noticed that they were missing out on tips for in-person orders.
According to our data,
1. 15% increase in revenue.
2. 9% increase in the amount of items ordered online.
